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The following training is available to help you get comfortable with your videoconferencing equipment and the various applications.

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Details of each training course are listed below:



Classroom VC 101 • 2 hours

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This interactive training session introduces you to equipment capabilities and basic videoconferencing scenarios. You will learn about the basic control functions of your videoconference unit and camera.

Key videoconferencing etiquette tips will be shared, and you will be given guidelines for setting up a videoconferencing space.

You will also make a point-to-point and multi-point call using your VC equipment.

 

Classroom VC 102 • 2 hours

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Building on the knowledge gained in Classroom VC 101 training, you will learn about the additional control functions of your videoconferencing unit and camera.

Find out how to maneuver through the administrator and user preferences, and how to understand the icons that appear on the navigation and status bar.

You will also get hands-on experience connecting a laptop to your videoconferencing equipment. You will learn how to navigate through the laptop's system properties so that data from the laptop you can be displayed on the VC monitor at the same time.

Essential tips on how to incorporate a multimedia presentation with a videoconferencing session will be shared.

 

Classroom VC 103 • 2 hours

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In Classroom VC 102 training, participants learned how to connect a laptop to a videoconferencing unit. In VC 103 we will look at the different applications that can be used to share information with other sites and the various terminologies associated with videoconferencing. You will also gain knowledge on other peripheral technologies that can be used with videoconferencing.

 

Classroom VC 104 • 2 hours

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In this interactive 2 hour training session participants will learn the advanced level control function for Videoconferencing unit and Camera, and how to record a VC session. Participants will continue to learn basic trouble shooting scenarios.

 

Desktop VC 101 • 1 hour

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This 1 hour interactive training session is for Polycom desktop users.

Participants will learn:

  • how to turn on your equipment
  • how to use your Polycom control functions
  • how to make a video/ IP call
  • how to use your Logitech QuickCam remote functions
  • videoconferencing etiquette tips
  • how to setting up your space
  • practical videoconferencing tips

OR

 

Desktop VC 102 • 1 hour

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This intermediate level training session is for Polycom desktop users.

Participants will review key tips from VC 101 and will learn basic trouble shooting tips for a desktop user.

Participants will learn:

  • how to have an effective videoconferencing session and;
  • how to implement a successful videoconferencing session.
 

Desktop VC 103 • 1 hour

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This 1 hour interactive training session takes Polycom desktop users to the next level of how to interact and engage in a videoconferencing session.

Participants will learn:

  • application sharing and document sharing
  • videoconferencing terminology
 

Desktop VC 104 • 1 hour

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In this 1 hour interactive training session participants will learn how to facilitate from a desktop unit and how to record and send video mail.

 

Content Provider Training

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This 2 hour interactive training session is for instructors, presenters, facilitators, teachers, coaches and mentors.

Participants will learn:

  • how to modify their existing training resources for a videoconferencing session;
  • how to integrate different applications into their session;
  • how to set-up the lead and the remote videoconferencing classroom
  • how to schedule a videoconferencing session;
  • about the roles and responsibilities of a site facilitator, moderator and technical support person;
  • videoconferencing etiquette and practical tips;
  • basic videoconferencing terminology and;
  • about the basic functions of the videoconferencing unit and will receive a demonstration.

OR

 

Basic Site Facilitator Training

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This interactive 2 hour training session is available to all iCCAN community members.

You will learn:

  • about the key roles and responsibilities of being a site facilitator;
  • how to interpret the logistics of a videoconferencing  session;
  • key videoconferencing etiquette tips for multipoint sessions;
  • how to motivate, manage and engage session participants in group discussions, brainstorming sessions and question & answer period;
  • basic trouble shooting scenarios which will help support a seamless multipoint videoconferencing session and;
  • how to book the iCCAN MCU or Service Alberta bridge for a connectivity test.

OR