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Event 

Title:
Client Service Excellence - Morning Session Participant Registration
When:
Tue. Nov 29, 2011 - Tue. Nov 29, 2011 10:30 am - 12:00 pm
Category:
Participant Event Registration

Description

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CLIENT SERVICE EXCELLENCE - AM

  • Date: November 29, 2011
  • Time: 10:30AM- 12:00PM
  • Cost: contact the community registration location for details
  • Community Locations: Taber, Lethbridge, Edson

Session Description and Objective(s):


Did you know that 42% of Canadians experience some difficulty reading brochures, understanding written directions, or filling out forms? Are you sure that your clients understand what you have to offer? This workshop will give you practical tips for communicating with your clients and improving your advertising. Bring your advertising materials to the workshop. There will be time for questions. Organizations will learn about and identity a few strategies for improving their advertising, forms, brochures and verbal communication with clients.




Participant Registration Locations

Location

Address

Contact Information

Room Capacity

Taber

Taber and District Community Adult Learning

5011 49 Ave
Taber, AB

Cindy Lauwen

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10

Lethbridge

Volunteer Lethbridge

410 Stafford Dr S
Lethbridge, AB

Ed Sandau

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12

Edson

Edson and District Community Adult Learning Society

201-111 54 St
Edson, AB

Michelle Roy

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15


Presenter

terripeters Terri Peters is a former high school English teacher with 15 years experience in adult literacy. Her areas of expertise include plain language instruction, group facilitation, tutor training, and learning portfolio development.